Shipping policy

ANTIVELLE – SHIPPING POLICY

Last Updated: October 14, 2026

Thank you for shopping with ANTIVELLE!

At ANTIVELLE, we are committed to providing our customers with a reliable, convenient, and satisfactory shopping experience.

1. SHIPPING DESTINATIONS

ANTIVELLE currently offers shipping within the United States.

We strive to deliver all orders safely and efficiently.

2. FREE USA SHIPPING

We offer FREE standard shipping on all orders within the United States.

There are no additional standard shipping charges.

Any applicable taxes will be displayed at checkout.

3. ORDER PROCESSING TIME

All orders are processed after successful payment confirmation.

Processing Time:
Within 5 Business Days

Orders are typically processed and dispatched within 5 business days after payment confirmation.

Business days exclude weekends and public holidays.

Once your order has been shipped, you will receive a shipping confirmation with tracking information when available.

4. ESTIMATED DELIVERY TIME

Estimated Shipping Time:
7–15 Business Days

Order Processing Time:
Up to 5 Business Days

Total Estimated Delivery Time:
Up to 20 Business Days

Please note that order processing time is separate from shipping time.

Delivery times may vary depending on:

- Shipping destination
- Shipping carrier
- Weather conditions
- Public holidays
- Unexpected transportation delays

We make reasonable efforts to deliver all orders within the estimated timeframe.

5. ORDER TRACKING

Once your order has been dispatched, tracking information will be provided when available.

Customers can use their tracking number to monitor their shipment.

If you need assistance tracking your order, please contact our customer support team.

6. SHIPPING DELAYS

Although we aim to deliver orders within the estimated timeframe, occasional delays may occur.

Possible reasons include:

- Carrier delays
- Severe weather conditions
- High shipping volumes
- Public holidays
- Other unforeseen circumstances

If your order is delayed, please contact our customer support team.

We will assist you in checking your shipment status.

7. INCORRECT SHIPPING ADDRESS

Customers are responsible for providing accurate shipping information during checkout.

Please ensure your shipping address, ZIP code, and contact information are correct.

If you notice an error after placing your order, contact us as soon as possible.

We will make reasonable efforts to update your shipping information before dispatch.

8. LOST OR MISSING PACKAGES

If your package is lost or marked as delivered but has not been received, please contact our customer support team.

We will investigate the issue with the shipping carrier.

An appropriate resolution will be provided based on the circumstances and applicable consumer protection laws.

9. DAMAGED OR INCORRECT PRODUCTS

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible.

Please provide:

- Your order number
- Description of the issue
- Photographs of the product, if applicable

We will review your request and provide an appropriate resolution, which may include a replacement or refund.

10. RETURNS AND REFUNDS

ANTIVELLE offers a 30-day return policy.

Customers may request eligible returns within 30 days of receiving their orders.

Returned products must meet the eligibility requirements outlined in our Return & Refund Policy.

For complete information, please review our Return & Refund Policy.

11. BUSINESS INFORMATION

Store Name:
ANTIVELLE

Website:
https://antivelle.myshopify.com

Business Address:
185 Alpine Street
Bridgeport, Connecticut 06610
United States

Return Address:
ANTIVELLE
185 Alpine Street
Bridgeport, Connecticut 06610
United States

12. CONTACT US

For questions regarding shipping, delivery, order tracking, returns, or refunds, please contact our customer support team.

Store Name:
ANTIVELLE

Customer Support Email:
support@antivelle.com

WhatsApp Support:
+1 307-427-2982

WhatsApp Contact Link:
https://wa.me/13074272982

Website:
https://antivelle.myshopify.com

Business Address:
185 Alpine Street
Bridgeport, Connecticut 06610
United States

Thank you for choosing ANTIVELLE!

We appreciate your trust and look forward to serving you.